FAQs

How can I contact Bed and mattress outlet

You can email us at info@bedandmattress.co.uk where I will be happy to help you with whatever you need!

 

Do you ship worldwide?

Just around the UK


Where do you ship from?

Crewe 

 

Can I change or cancel my order?

No as the furniture business isn't really changable


What payment methods do you accept?

We accept most types of payments.


When will my order be processed?

All our orders are built to standards 


How long will it take to receive my order?

Between 1-2 weeks


What if I don't receive my order?

You will

 

How do I return an item?

Please contact us at info@bedandmattress.co.uk

And tell us why you would like to return the product


What if the item(s) I received are defective/incorrect/damaged?

Please contact us if there is anything damaged with the items we will take them back try get you another product


When will I receive my refund?

If something is damage we will try sort it out with you as sending you another item if not we cold send your money back with the right idea